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All saunas and hot tubs are designed by our team, while manufactured in China and in Estonia. The timber is sourced by us from Canada and shipped to the factory in China or Estonia for local manufacture.
Similarly, all firewood heaters are designed by our team and manufactured to our specifications in China.

Unless you request otherwise all saunas and hot tubs come in a kit form and will require some assembly. It is hard to comment on how easy it is to assemble a tub or a sauna as everyone has a different level of skill and ability to work on tools. In general, if you have had experience building a deck, or putting a shed together you should be fine. However, there could still be some product-specific challenges. Each kit comes with a manual on how to assemble the product. We will also supply a link to an assembly video as well as will be available for any questions via the phone.

We can arrange to ship the kit Australia-wide. There are several shipping companies that can assist us with shipping. The cost of shipping is a transparent cost (invoice) that we will forward to the customer. The cost of shipping will depend on the distance and the size of the package. If delivered to the warehouse of a major city (Sydney, Melbourne, Brisbane) the cost will be significantly smaller than if delivered to the address.
Average shipping costs to major cities:
Melbourne – $500-700
Sydney – $700-900
Brisbane – $800-1200

We utilise premium Western Red Cedar for our Hot Tubs and Saunas, ensuring the highest quality. Additionally, we offer saunas made of Spruce. To maximise both durability and the low-density properties of cedar, spruce, thermo-treated spruce, and thermo-treated pine, we use staves with a thickness of 38 mm. This thickness strikes a balance that minimizes environmental impact and cost while delivering outstanding performance.

All saunas and hot tubs are designed by our team, while manufactured in China and in Estonia. The timber is sourced by us from Canada and shipped to the factory in China or Estonia for local manufacture.
Similarly, all firewood heaters are designed by our team and manufactured to our specifications in China.

All hot tubs that we supply are sufficient to be able to heat the water. You will not need to buy anything else to run the setup. 
There are three hot tub designs that we make: 
1) External heater with thermosyphon principle of operation 
2) Internal heater with heat convection/conduction principle of operation  
3) External heater with the pump and filtration system
You could choose any of the three. 

Our ultimate goal is to make sure that our customers are satisfied with our products and service. We are always eager to hear constructive feedback and suggestions on how we can improve. You could check our feedback on Google by searching Shym Sauna’s and Spas. We also created a Facebook page to support our mission. 
Please visit our Facebook Page to leave feedback and check reviews from our customers.  

Our ultimate goal is to make sure that our customers are satisfied with our products and service. We are always eager to hear constructive feedback and suggestions on how we can improve. You could check our feedback on Google by searching Shym Sauna’s and Spas. We also created a Facebook page to support our mission. 
Please visit our Facebook Page to leave feedback and check reviews from our customers.